Bad service!

I'm currently registered at PTA campus, but I still haven't been able to log into my student portal or email. I've been on campus and been sent around from post to pillar with no resolution. I also app**** for credits, but they were declined due to late application. I thought I was registered all along, which might be why I was declined. Currently, I can't even appeal since I can't access anything. I'm tired of going to campus for nothing. I'd like to be assisted with this issue and only go to campus when everything is fixed, including credits. I'm already behind with my studies.