BAD BEHAVIOUR

Item: Rosebank College
Rating: 1
Author: Nonnie M

A Lady called Vuyisile Zikalala , she is a receptionist in Pretoria Branch very rude , unprofessional and lack of listening skills to work as the face of the company. She just drop the call in my ear while I am trying to require about the registration for 2024. I am not sure if I am keen for this college anymore if this is such a behavior I have to deal with for the next of completing my course if I choose to register.

Helpful (0)

Replies (3)

Rosebank College's replyOfficial

28 Aug 2023, 11:57

Good day Nonnie,

Thank you for your email.

I tried calling you, yet to no avail. We apologise for the bad customer service rendered to you by one of our staff members.

Kindly note that this has been escalated to the Management Team for investigation and assistance.

Regards,
Rosebank College

Rosebank College's reply28 Aug 2023, 11:57

Official

Nonnie M's updateReviewer Update

28 Aug 2023, 13:27

I received an apology email from Adolph Kirsten and a call from Modisa Tlhame , much appreciated for your prompt reply.

Nonnie M's update28 Aug 2023, 13:27

Reviewer Update

I received an apology email from Adolph Kirsten and a call from Modisa Tlhame , much appreciated for your prompt reply.

Rosebank College's replyOfficial

28 Aug 2023, 13:39

Good day,

We would like to confirm that that campus has contacted you and the query has been resolved.

Please do not hesitate to contact us on *** if you need any additional assistance.

Regards

Rosebank College

Rosebank College's reply28 Aug 2023, 13:39