Bad After Service

I enrolled with Rosebank College in January 2026 and the only time your team was proactive was when you wanted my registration.

On 27 February, your consultant told me to apply for external credit via email, I did. A month later, after I followed up, I’m now told there’s nothing that can be done because i app**** late while i have proof that u app**** in time. That’s pure incompetence.

Your social media team also made empty promises to resolve this and have someone call me, yet no one has contacted me. This is pathetic after-service and a complete lack of accountability. They are saying because i am an online student i should accept slower response. There’s no accountability to resolve my problem.

Fix this immediately. I’m not interested in excuses. I will not pay for modules i had completed, no put effort to completing the assessments. We enroll online for a reason and having to chase you to resolve issues is something else.