Hellopeter
Share Your Experience
SZ
Siyanda Z

1 reviews | Active since Jan 2022

07 Nov 2025, 18:42

*********** and lack sensitivity.

Worst school who don't update their silly policies, on wednesday we had an issue of electricity in our village and the campus is almost 4 hours away to Durban, I logged a ticke with the campus only to find that they declined my request to have an opportunity to write again, I guess that's how the college is making money through delaying other peoples future.

0
Replies (4)
Rosebank College
Rosebank College's reply08 Nov 2025, 09:13
Official
Dear Siyanda,

Thank you for reaching out to us. 

We attempted to contact you earlier regarding your query but could not reach you. 

To assist you effectively, we kindly request the following additional information:
Your student number

Once we have these details, I will work closely with the RC Online Campus Management to ensure your query is promptly escalated and resolved. 

Please feel free to provide the requested information via email at *** 

Thank you. 

Regards, 
IIE Rosebank College
SZ
Siyanda Z's update08 Nov 2025, 09:23
Reviewer Update
I'm sorry for that I always put my phone on Do Not Disturb everytime when I sleep, my student number is ST***8
Rosebank College
Rosebank College's reply12 Nov 2025, 14:57
Official
Dear Siyanda, 

Please be assured that the RC Online Campus Management will contact you shortly to provide assistance. 

I will work closely with the campus team to ensure your query is resolved promptly and effectively. 

Thank you for bringing this matter to our attention. 

Kind regards, 
IIE Rosebank College
Rosebank College
Rosebank College's reply13 Nov 2025, 10:46
Official
Good day Siyanda, 

We are pleased that your matter has been resolved. 

We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address. 

If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution. 

Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service. 

Thank you once again for bringing the matter to our attention. 

Regards, 
IIE Rosebank College