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Dear Melcan,

Thank you for your patience and understanding while we work on resolving your query.

We sincerely apologise for the delay in addressing your concerns. Please rest assured that I am actively following up with the relevant teams, including the Pretoria Campus Management, to ensure your query is resolved as soon as possible.

We understand the importance of resolving this matter promptly and are committed to providing you with a satisfactory outcome. 

Thank you for bringing this to our attention, and we appreciate your understanding as we work towards a resolution.

Kind regards,

IIE Rosebank College