1 reviews | Active since May 2017

15 Oct 2025, 10:20

You'll never need another ISP if you choose RocketNet!

Years ago, my brother recommended me to RocketNet. I have never had another ISP since. So recently, I had a huge problem and I contacted RocketNet for help. The answer was the same the whole entire time and I was really getting frustrated until one of the operators said to me, how long does it take for your wifi name to pop up. Previously I had a very similar problem... The router. I can't remember the lady's name that helped me back then but she was a SUPERSTAR and got me up and running and back then she also said to me that the router can cause problems and it is quite hard to pick up and diagnose. Today, I got a new router. Navesh (sorry if I missplet the name) helped me. He was freaking EPIC!! He had so much patience with me and helped me get my router up and going. In a nutshell... RocketNet... Please keep training your workers hard! They are really amazing and your business is highly appreciated. Never change!

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Replies (1)
RocketNet
RocketNet's reply15 Oct 2025, 13:50
Official
Good Day Robyn,

Thank you for such an incredible and heartfelt review! It’s amazing to hear that our team continues to earn your trust. We completely understand how frustrating technical issues can be, and we’re so glad that both our previous agent and Naveshan were able to guide you through the process and get your connection back up and running.
Your recognition of their effort and dedication means a lot to us. We’ll be sure to share your kind words with the team — feedback like this keeps us motivated to deliver the best service possible every time.
Thank you for the opportunity to be your ISP!
RocketNet Team