Worst service provider

Item: RocketNet
Rating: 1
Author: Light L

They just dont care. Been having intermittent to no network for the past month and theres supposedly a ticket logged. Spending this festive season buying data over and above their subscription fee

Helpful (0)

Replies (2)

RocketNet's replyOfficial

28 Dec 2022, 12:58

Good Day

Sincere apologies for the poor service delivery you have received as of recent. We will investigate internally and contact you directly to help resolve the connectivity issues you have been experiencing.

Kind Regards,
RocketNet

RocketNet's reply28 Dec 2022, 12:58

Official

RocketNet's replyOfficial

29 Dec 2022, 13:03

Hi Cheyeza,

Thank you for your call and time to investigate and resolve the issue.

We are glad you are back online, please do reach out to us for any further issues.

Kind Regards,

RocketNet Support

RocketNet's reply29 Dec 2022, 13:03

Official