When I first requested more information regarding their service {over the easter weekend} they were prompt and friendly as well as patient

Good Day Nicola,

Thank you for your kind feedback! We’re delighted to hear that your first interactions with us were prompt, friendly, and patient. Ensuring a positive and supportive experience from the very beginning is important to us, and it’s wonderful to know you’re excited to have RocketNet as your family’s ISP.

We look forward to continuing to deliver that same level of service going forward.

Thanks again,

RocketNet Team