Turning Vumatels mess into Rocketfuel

I would just like to commend one of your staff members Mr Mohamed Bulbulia on excellent service with dealing with my complaint.

The Lonehill are had been out for 5 days due to a fibre break. There was no update from Rocketnet or from Vumatel so you could imagine my frustration when no answers could be given or no ETR could be confirmed.

On day 5 I came across Mohamed and he re assured me he will keep me updated as well as contact Vumatel directly to find out what is going on, he did this regularly and even checked with me today to make sure everything was up and running.

Please take note of his excellent service and thank you Mohamed!