VD
Vivacioua D
1 reviews | Active since Nov 2025
06 Nov 2025, 18:08
This 3 days turn around is not on, And I is not the 1st time
This 3 days turn around is not on, And I is not the 1st time. I am of the opinion they wait for day 3 and on day 3 they are surely able to fix whatever it is that is not fixable in other 2 days. Really!! Im not convinced and I am so unhappy because I am so inconvenienced and it's not the 1st time.
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Replies (1)
RocketNet's replyOfficial
14 Nov 2025, 12:11Good Day Vivacioua,
Thank you for sharing your experience with us. We’re really sorry to hear how frustrated you are — repeated delays are unacceptable, and we understand how disruptive this has been for you. A three-day turnaround should not be the norm, and we definitely don’t want you feeling like you’re being left to wait every time an issue comes up.
Your feedback is important, and we appreciate you bringing it to our attention so we can improve.
Thanks again,
RocketNet Team
RocketNet's reply14 Nov 2025, 12:11
Official
Good Day Vivacioua,
Thank you for sharing your experience with us. We’re really sorry to hear how frustrated you are — repeated delays are unacceptable, and we understand how disruptive this has been for you. A three-day turnaround should not be the norm, and we definitely don’t want you feeling like you’re being left to wait every time an issue comes up.
Your feedback is important, and we appreciate you bringing it to our attention so we can improve.
Thanks again,
RocketNet Team