BM
Beki M

1 reviews | Active since Jan 2019

18 Mar 2021, 00:14

Thank you Fhumu for the exceptional customer service

Fast, superb, friendly service! I interacted with Fhumu on two occasions, he was quick to respond, trouble shoot and provide resolutions to my service interruption issues. He enhanced my user experience by sending me shortcuts and showing me how to use the RocketNet self-service options. He went the extra mile to check in and confirm that my service had been restored. Very solution-oriented. Customer-centricity at its best :)

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Replies (1)
RocketNet
RocketNet's reply18 Mar 2021, 14:28
Official
Hi Beki

Thank you so much for the fantastic review, always greatly appreciated.   We have passed this onto Fhumu.

Thank you for choosing Rocketnet and we are extremely happy to you have you as our valued client.

Please feel free to let us know if there is anything and it will be great a pleasure to assist.

Thank you, 

Warmest regards,