BM
Beki M
1 reviews | Active since Jan 2019
18 Mar 2021, 00:14
Thank you Fhumu for the exceptional customer service
Fast, superb, friendly service! I interacted with Fhumu on two occasions, he was quick to respond, trouble shoot and provide resolutions to my service interruption issues. He enhanced my user experience by sending me shortcuts and showing me how to use the RocketNet self-service options. He went the extra mile to check in and confirm that my service had been restored. Very solution-oriented. Customer-centricity at its best :)
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Replies (1)RocketNet's replyOfficial
18 Mar 2021, 14:28Hi Beki
Thank you so much for the fantastic review, always greatly appreciated. We have passed this onto Fhumu.
Thank you for choosing Rocketnet and we are extremely happy to you have you as our valued client.
Please feel free to let us know if there is anything and it will be great a pleasure to assist.
Thank you,
Warmest regards,
Thank you so much for the fantastic review, always greatly appreciated. We have passed this onto Fhumu.
Thank you for choosing Rocketnet and we are extremely happy to you have you as our valued client.
Please feel free to let us know if there is anything and it will be great a pleasure to assist.
Thank you,
Warmest regards,
RocketNet's reply18 Mar 2021, 14:28
Official
Hi Beki
Thank you so much for the fantastic review, always greatly appreciated. We have passed this onto Fhumu.
Thank you for choosing Rocketnet and we are extremely happy to you have you as our valued client.
Please feel free to let us know if there is anything and it will be great a pleasure to assist.
Thank you,
Warmest regards,
Thank you so much for the fantastic review, always greatly appreciated. We have passed this onto Fhumu.
Thank you for choosing Rocketnet and we are extremely happy to you have you as our valued client.
Please feel free to let us know if there is anything and it will be great a pleasure to assist.
Thank you,
Warmest regards,
