Terrible service
I have placed an order almost 3 weeks ago , and to date no one is helping us !!!!!! They keep promising to assist.
This is terrible service. I needed this to inception 1 December already , but to date , NOTHING !!!!!
Helpful (0)
Replies (1)0
Replies (1)
RocketNet's replyOfficial
10 Dec 2024, 14:25Good Day Tevin,
Thank you for your feedback, and we sincerely apologize for the delay you’ve experienced. We understand how important this connection is to you, and we’re actively working on a resolution. Unfortunately, there has been some complexity regarding network coverage as MetroFibre does not cover your complex, but we are committed to assisting you and resolving on the correct network.
Thank you for your patience, and we’ll keep working with you every step of the way.
Thanks again,
RocketNet Team
Thank you for your feedback, and we sincerely apologize for the delay you’ve experienced. We understand how important this connection is to you, and we’re actively working on a resolution. Unfortunately, there has been some complexity regarding network coverage as MetroFibre does not cover your complex, but we are committed to assisting you and resolving on the correct network.
Thank you for your patience, and we’ll keep working with you every step of the way.
Thanks again,
RocketNet Team
RocketNet's reply10 Dec 2024, 14:25
Official
Good Day Tevin,
Thank you for your feedback, and we sincerely apologize for the delay you’ve experienced. We understand how important this connection is to you, and we’re actively working on a resolution. Unfortunately, there has been some complexity regarding network coverage as MetroFibre does not cover your complex, but we are committed to assisting you and resolving on the correct network.
Thank you for your patience, and we’ll keep working with you every step of the way.
Thanks again,
RocketNet Team
Thank you for your feedback, and we sincerely apologize for the delay you’ve experienced. We understand how important this connection is to you, and we’re actively working on a resolution. Unfortunately, there has been some complexity regarding network coverage as MetroFibre does not cover your complex, but we are committed to assisting you and resolving on the correct network.
Thank you for your patience, and we’ll keep working with you every step of the way.
Thanks again,
RocketNet Team