M
Marvin

1 reviews | Active since Mar 2025

16 May 2025, 14:53

Terrible experience

Terrible experience

0
Replies (1)
RocketNet
RocketNet's reply19 May 2025, 14:15
Official
Good Day Marvin,

Thank you for your feedback, and we’re truly sorry for the frustration you’re experiencing.
The delay is due to a technical block we’re encountering when trying to place your order—the Vuma system is showing that an order may already exist with another ISP on your line. This is preventing us from proceeding at the moment.
We’re actively working with our partners at Vuma to resolve this.
We are committed to getting you connected as soon as possible.
Thanks again,

RocketNet Team