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Lwazi L
1 reviews | Active since Mar 2021
30 Jun 2023, 15:31
Rocketnet support team
I've been with the company for 2 years. All I can say is their support team service is the pits. They'll leave you hanging when you have an issue. I feel like I have to beg them for them to give me service.
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Replies (2)0
Replies (2)
RocketNet's replyOfficial
30 Jun 2023, 15:47Good day Lwazi
We do apologise for the frustration experienced,
we have reviewed your particular case and sent this to the manager of the support department for their attention. we value our customers and we thrive to provide the best in customer service. we will be in touch to discuss the situation.
Kind Regards
The Rocketnet Team
We do apologise for the frustration experienced,
we have reviewed your particular case and sent this to the manager of the support department for their attention. we value our customers and we thrive to provide the best in customer service. we will be in touch to discuss the situation.
Kind Regards
The Rocketnet Team
RocketNet's reply30 Jun 2023, 15:47
Official
Good day Lwazi
We do apologise for the frustration experienced,
we have reviewed your particular case and sent this to the manager of the support department for their attention. we value our customers and we thrive to provide the best in customer service. we will be in touch to discuss the situation.
Kind Regards
The Rocketnet Team
We do apologise for the frustration experienced,
we have reviewed your particular case and sent this to the manager of the support department for their attention. we value our customers and we thrive to provide the best in customer service. we will be in touch to discuss the situation.
Kind Regards
The Rocketnet Team
LL
Lwazi L's updateReviewer Update
02 Jul 2023, 08:24Day 3, no connection still.
LL
Lwazi L's update02 Jul 2023, 08:24
Reviewer Update
Day 3, no connection still.