RJ
Rob J
1 reviews | Active since Mar 2009
06 May 2026, 11:47
Rocketnet service abysmal
Activation of WiFi service requested on May 1. In spite of me actioning per their request they have now stopped communicating with me and I am without WiFi. I have been a customer of theirs for 7 years.
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Replies (1)
RocketNet's replyOfficial
29 Jun 2026, 13:11Good Day Rob,
Thank you for your feedback. We sincerely apologise for the frustration you’ve experienced, especially as a valued customer of seven years.
Please know that all your matters are currently receiving our attention, and our team is actively working with you to resolve them as quickly as possible. We appreciate your patience and the opportunity to make this right.
Thanks again,
RocketNet Team
Thank you for your feedback. We sincerely apologise for the frustration you’ve experienced, especially as a valued customer of seven years.
Please know that all your matters are currently receiving our attention, and our team is actively working with you to resolve them as quickly as possible. We appreciate your patience and the opportunity to make this right.
Thanks again,
RocketNet Team
Best regards,
RocketNet's reply29 Jun 2026, 13:11
Official
Good Day Rob,
Thank you for your feedback. We sincerely apologise for the frustration you’ve experienced, especially as a valued customer of seven years.
Please know that all your matters are currently receiving our attention, and our team is actively working with you to resolve them as quickly as possible. We appreciate your patience and the opportunity to make this right.
Thanks again,
RocketNet Team
Thank you for your feedback. We sincerely apologise for the frustration you’ve experienced, especially as a valued customer of seven years.
Please know that all your matters are currently receiving our attention, and our team is actively working with you to resolve them as quickly as possible. We appreciate your patience and the opportunity to make this right.
Thanks again,
RocketNet Team
Best regards,