Rocketnet Misleading to Gain New Customer

I inquired through Rocket for a fibre package advertised on Face Book. At my previous ISP MWEB, I was on a 25meg line. Rocket offered the same speed via VUMA FIBRE for much less, but could not connect me as my line needed to be released by my MWEB. After a 30 day cancellation notice period this was done and Rocketnet could now process my order and activate my line through them. However, without informing me, Rocket took it upon themselves to activate me on a 10meg line as it is at the price of the 25meg line advertised, because the package that was on offer was not available to me as VUMA was never available in my area. Only Zoom fibre with whom I was activated through MWEB. Rocket never contacted me to explain all this to me and I only became aware after Rocketnet's activation when I noticed our line speed was very slow. I was lead to believe I was still getting a 25 meg line. Believing this I cancelled my subscription with MWEB. Had Rocketnet informed me I would never have cancelled the line I had. I feel I was deliberately mislead in order that I would not cancel my order. Now I am sitting with a much slower line which is frustrating becaused of all the buffering. Rocketnet have the audacity now to offer me a 25meg line but now the price is much high than my MWEB subscription. I totally regret coming to Rocketnet but can't go back to MWEB as I will be paying more with them as well as all their packages are also more expensive. But guaranteed, Rocketnet will lose a client as Telkom is busy installing fibre in our area and will be finished soon. But what is worse is that Zoom will lose a client as well because of Rocketnet's very poor service.