MS
Mervyn S
1 reviews | Active since Jul 2021
01 Jul 2021, 12:24
RocketNet
Hi I had problems with my wifi and started complaining to them. Bongane, what a awesome person!!!!. He loves his work. With this on going problem he himself csme to my house and sorted out my problem. His professional and guided me throughout the whole process. Once again thank you Bongane????
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RocketNet's replyOfficial
01 Jul 2021, 12:34Hi Mervyn,
Thank you for letting us know about the positive experience you have had with our Support agent - Bongane. We will pass the praise on to the correct team, who will be sure to share the message with him.
We are glad that we have managed to turn the WiFi problem into an opportunity!
Thank you for choosing RocketNet.
Kind Regards,
RocketNet Ops Team
Thank you for letting us know about the positive experience you have had with our Support agent - Bongane. We will pass the praise on to the correct team, who will be sure to share the message with him.
We are glad that we have managed to turn the WiFi problem into an opportunity!
Thank you for choosing RocketNet.
Kind Regards,
RocketNet Ops Team
RocketNet's reply01 Jul 2021, 12:34
Official
Hi Mervyn,
Thank you for letting us know about the positive experience you have had with our Support agent - Bongane. We will pass the praise on to the correct team, who will be sure to share the message with him.
We are glad that we have managed to turn the WiFi problem into an opportunity!
Thank you for choosing RocketNet.
Kind Regards,
RocketNet Ops Team
Thank you for letting us know about the positive experience you have had with our Support agent - Bongane. We will pass the praise on to the correct team, who will be sure to share the message with him.
We are glad that we have managed to turn the WiFi problem into an opportunity!
Thank you for choosing RocketNet.
Kind Regards,
RocketNet Ops Team