AN
Alison N
1 reviews | Active since Aug 2018
06 Apr 2020, 18:45
Rocketnet
I am not one to normally complain. Absolutely no service delivery or customer service. And when I say this I mean NONE!!! Shocking, took my business elsewhere. I would love to know who the owner is so I can present them with all my evidence.
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Replies (1)
RocketNet's replyOfficial
06 Apr 2020, 19:05Hi Alison
This information has been duly noted. We cannot sincerely apologise enough for this inconvenience, and we are deeply saddened by this.
This issue has been escalated to the very highest and is being dealt with utmost care.
We work extremely hard to make sure that all our clients are always treated with the highest priority and care. We were unfortunately in this instance not able to meet your expectations with us and would like to fix this.
We will be in contact with you regarding this issue to resolve and win back your trust as our very loyal client.
Thank you for your patience and understanding allowing us the opportunity to win back your trust.
Warmest regards,
Rocketnet
This information has been duly noted. We cannot sincerely apologise enough for this inconvenience, and we are deeply saddened by this.
This issue has been escalated to the very highest and is being dealt with utmost care.
We work extremely hard to make sure that all our clients are always treated with the highest priority and care. We were unfortunately in this instance not able to meet your expectations with us and would like to fix this.
We will be in contact with you regarding this issue to resolve and win back your trust as our very loyal client.
Thank you for your patience and understanding allowing us the opportunity to win back your trust.
Warmest regards,
Rocketnet
Best regards,
RocketNet's reply06 Apr 2020, 19:05
Official
Hi Alison
This information has been duly noted. We cannot sincerely apologise enough for this inconvenience, and we are deeply saddened by this.
This issue has been escalated to the very highest and is being dealt with utmost care.
We work extremely hard to make sure that all our clients are always treated with the highest priority and care. We were unfortunately in this instance not able to meet your expectations with us and would like to fix this.
We will be in contact with you regarding this issue to resolve and win back your trust as our very loyal client.
Thank you for your patience and understanding allowing us the opportunity to win back your trust.
Warmest regards,
Rocketnet
This information has been duly noted. We cannot sincerely apologise enough for this inconvenience, and we are deeply saddened by this.
This issue has been escalated to the very highest and is being dealt with utmost care.
We work extremely hard to make sure that all our clients are always treated with the highest priority and care. We were unfortunately in this instance not able to meet your expectations with us and would like to fix this.
We will be in contact with you regarding this issue to resolve and win back your trust as our very loyal client.
Thank you for your patience and understanding allowing us the opportunity to win back your trust.
Warmest regards,
Rocketnet
Best regards,