SS
Spiros S
1 reviews | Active since Mar 2022
05 Jun 2022, 17:57
RicketNet Slooooooowwwwww
Often slower than what I pay for. Frustrating!!
Helpful (0)
Replies (2)0
Replies (2)
RocketNet's replyOfficial
06 Jun 2022, 08:34Hi Spiros,
My team will be in contact with you to try and resolve this matter with you as we are certain that we can assist.
We have noted that there has been no interaction with our team via our WhatsApp chats nor have we been informed of any service-related matters via our ticketing system. The last interaction was in December 2021.
We hope that we can find the underlying cause of this for you.
PS - Kindly in the interim download our RocketNet Probe Mobile application so that when our support agents call it will speed up the process for you.
Kind Regards,
RocketNet
My team will be in contact with you to try and resolve this matter with you as we are certain that we can assist.
We have noted that there has been no interaction with our team via our WhatsApp chats nor have we been informed of any service-related matters via our ticketing system. The last interaction was in December 2021.
We hope that we can find the underlying cause of this for you.
PS - Kindly in the interim download our RocketNet Probe Mobile application so that when our support agents call it will speed up the process for you.
Kind Regards,
RocketNet
Best regards,
RocketNet's reply06 Jun 2022, 08:34
Official
Hi Spiros,
My team will be in contact with you to try and resolve this matter with you as we are certain that we can assist.
We have noted that there has been no interaction with our team via our WhatsApp chats nor have we been informed of any service-related matters via our ticketing system. The last interaction was in December 2021.
We hope that we can find the underlying cause of this for you.
PS - Kindly in the interim download our RocketNet Probe Mobile application so that when our support agents call it will speed up the process for you.
Kind Regards,
RocketNet
My team will be in contact with you to try and resolve this matter with you as we are certain that we can assist.
We have noted that there has been no interaction with our team via our WhatsApp chats nor have we been informed of any service-related matters via our ticketing system. The last interaction was in December 2021.
We hope that we can find the underlying cause of this for you.
PS - Kindly in the interim download our RocketNet Probe Mobile application so that when our support agents call it will speed up the process for you.
Kind Regards,
RocketNet
Best regards,
RocketNet's replyOfficial
15 Jun 2022, 17:48Hi Spiro,
Thank you for contacting RocketNet Support.
Thank you for your call and time to propose a solution.
We have followed internally on ticketing system, we will continue to assist to resolve the wireless issues permanently.
Kind Regards,
RocketNet Support
Thank you for contacting RocketNet Support.
Thank you for your call and time to propose a solution.
We have followed internally on ticketing system, we will continue to assist to resolve the wireless issues permanently.
Kind Regards,
RocketNet Support
Best regards,
RocketNet's reply15 Jun 2022, 17:48
Official
Hi Spiro,
Thank you for contacting RocketNet Support.
Thank you for your call and time to propose a solution.
We have followed internally on ticketing system, we will continue to assist to resolve the wireless issues permanently.
Kind Regards,
RocketNet Support
Thank you for contacting RocketNet Support.
Thank you for your call and time to propose a solution.
We have followed internally on ticketing system, we will continue to assist to resolve the wireless issues permanently.
Kind Regards,
RocketNet Support
Best regards,