****py Rocketnet service

From the 19th November till today when I had to call Kim back to check if her team was in all parts of the country and she could not get a suitable time to discuss why my Fibre is not working since then. We have been chatting on Whatsapp, next best thing it's an email 3 days later. What BS. This is the 2nd time they "have to replace a router" never had this issue with Vodacoms wifi router. Disgusting service....