HJ
Hannes J
1 reviews | Active since Mar 2023
06 Apr 2023, 14:58
Poor internet ROCKNET
Worse internet providers in SA. Every beginning ot the month we have no internet. Also lots of interruptions during the month. They are not trustworthy neither a company you can deoend on. NO CUSTOMER SERVICE
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Replies (1)
RocketNet's replyOfficial
06 Apr 2023, 17:02Hi Hannes,
We truly apologize that you feel this way, however, we can confirm that our agents have been in contact with you and confirmed that this issue is not caused by RocketNet.
We do believe that your service is back online, and does seem to be an area issue.
Should you require any assistance, please do not hesitate to contact us.
Kindest regards,
RocketNet Operations
We truly apologize that you feel this way, however, we can confirm that our agents have been in contact with you and confirmed that this issue is not caused by RocketNet.
We do believe that your service is back online, and does seem to be an area issue.
Should you require any assistance, please do not hesitate to contact us.
Kindest regards,
RocketNet Operations
Best regards,
RocketNet's reply06 Apr 2023, 17:02
Official
Hi Hannes,
We truly apologize that you feel this way, however, we can confirm that our agents have been in contact with you and confirmed that this issue is not caused by RocketNet.
We do believe that your service is back online, and does seem to be an area issue.
Should you require any assistance, please do not hesitate to contact us.
Kindest regards,
RocketNet Operations
We truly apologize that you feel this way, however, we can confirm that our agents have been in contact with you and confirmed that this issue is not caused by RocketNet.
We do believe that your service is back online, and does seem to be an area issue.
Should you require any assistance, please do not hesitate to contact us.
Kindest regards,
RocketNet Operations
Best regards,