LM
Lesiba M
1 reviews | Active since Dec 2021
11 Mar 2023, 20:06
Outstanding service
I have been a client of yours and the service has been amazing. Hardly ever any downtimes. Just a query, as my fibre line is from Metrofibre (the worst experience right after MTN), are there no backup UPSs since there is no ethernet service during loadshedding? Would you happen to know?
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RocketNet's replyOfficial
12 Mar 2023, 12:57Hi Lesiba,
Thank you for your amazing 5 star review!
All fibre network operators (including MetroFibre) should have backup power to their switches in your area. So you would just need a UPS that outputs the correct voltage for your UPS and router in order to keep the internet going.
The MetroFibre ONT's take a input voltage of 12V and your router may take 9V or 12V depending on the model.
Please do reach out to us on WhatsApp on *** so out team can help determine the best UPS we can recommend.
Kind Regards,
RocketNet Support
Thank you for your amazing 5 star review!
All fibre network operators (including MetroFibre) should have backup power to their switches in your area. So you would just need a UPS that outputs the correct voltage for your UPS and router in order to keep the internet going.
The MetroFibre ONT's take a input voltage of 12V and your router may take 9V or 12V depending on the model.
Please do reach out to us on WhatsApp on *** so out team can help determine the best UPS we can recommend.
Kind Regards,
RocketNet Support
RocketNet's reply12 Mar 2023, 12:57
Official
Hi Lesiba,
Thank you for your amazing 5 star review!
All fibre network operators (including MetroFibre) should have backup power to their switches in your area. So you would just need a UPS that outputs the correct voltage for your UPS and router in order to keep the internet going.
The MetroFibre ONT's take a input voltage of 12V and your router may take 9V or 12V depending on the model.
Please do reach out to us on WhatsApp on *** so out team can help determine the best UPS we can recommend.
Kind Regards,
RocketNet Support
Thank you for your amazing 5 star review!
All fibre network operators (including MetroFibre) should have backup power to their switches in your area. So you would just need a UPS that outputs the correct voltage for your UPS and router in order to keep the internet going.
The MetroFibre ONT's take a input voltage of 12V and your router may take 9V or 12V depending on the model.
Please do reach out to us on WhatsApp on *** so out team can help determine the best UPS we can recommend.
Kind Regards,
RocketNet Support