1 reviews | Active since Apr 2009
No technical support worthy of the name
RocketNet's version of technical support: 1. You must have an internet connection to log a call. 2. You must have a problem during their (unusual) office hours. Avoid.
Good day
Please note that we have recently acquired rights to publicly respond to client on this platform. We do apologise for the delay in feedback and can confirm that our ticketing system has been upgraded to allow for an improved SLA and ticket escalation.
We thank you for your support.
Kind regards
Team RocketNet.
Good day
Please note that we have recently acquired rights to publicly respond to client on this platform. We do apologise for the delay in feedback and can confirm that our ticketing system has been upgraded to allow for an improved SLA and ticket escalation.
We thank you for your support.
Kind regards
Team RocketNet.