RS
Redford S
1 reviews | Active since Apr 2014
08 Nov 2022, 09:59
No support, 0 response.
The worst ISP service If it works you have no problem but if you have any issue good luck. They refuse to respond to tickets logged. Refuse to acknowledge cancellation requests. Blocking the payment and moving to an ISP with actual support. 3 weeks ive been waiting for a vumatel technician which Rocketnet have said they have logged a call with. I have contact vumatel directly and 0 call has been logged. This is the worst ISP, the support team gets paid for doing nothing
Helpful (0)
Replies (1)0
Replies (1)
RocketNet's replyOfficial
08 Nov 2022, 10:19Good day Redford,
Thank you for contacting us.
We apologize for the inconvenience.
This issue was logged with Vumatel on 02/11/2022, we will contact you now with a full update regarding the above.
Kind regards
RocketNet Operations
Thank you for contacting us.
We apologize for the inconvenience.
This issue was logged with Vumatel on 02/11/2022, we will contact you now with a full update regarding the above.
Kind regards
RocketNet Operations
Best regards,
RocketNet's reply08 Nov 2022, 10:19
Official
Good day Redford,
Thank you for contacting us.
We apologize for the inconvenience.
This issue was logged with Vumatel on 02/11/2022, we will contact you now with a full update regarding the above.
Kind regards
RocketNet Operations
Thank you for contacting us.
We apologize for the inconvenience.
This issue was logged with Vumatel on 02/11/2022, we will contact you now with a full update regarding the above.
Kind regards
RocketNet Operations
Best regards,