KL
Keneilwe L

1 reviews | Active since Mar 2020

27 Mar 2020, 11:51

LOCK DOWN OUTSTANDING SERVICE @ ROCKETNET

What an amazing service from Mark and Steve @ RocketNet Fibre

Day 01 - Mark firstly attended to my frustrations the whole day and finally convinced me to sign up with RocketNet on a promo which was an amazing service on Thursday, 26 March this guy was very patient so even trying to cut me off because of lock down count down... he called me all day to give me update with solutions.

Day 2 - I then got super amazing service from Steve who literally set with be on a call when I was even crying out of frustration and calmed down , we solve my Internet issues stayed on a call from 09:54 till 11:37 now that for me is the service of the year, I am a small business working for home most of the time and to all small business owner we all understand the issues that comes with having no access to internet just for an hour so have been off line for weeks trying to run my business via my mobile hotspot connection that also have financial implication, SO today from the amazing team at RocketNet I wanna say thank you for service of the year you have out done yourselves in this trying times ... I am home alone I needed my connection now more that ever so I can at least have some coping mechanism for the COVID-19 lockdown....you have done you part and save my life because being alone at this trying time with not internet was going to be almost impossible for me to conquer the lockdown and come of it sane . THANK YOU FOR THE OUTSTANDING HUMILITY AND TEAM WORK YOU DISPLAYED.

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Replies (1)
RocketNet
RocketNet's reply27 Mar 2020, 13:41
Official
Hi Keneilwe,

Thank you very much for your kind words and welcome to the family.

Stay Safe

RocketNet