Link down customer feedback experience not good enough for me
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RocketNet's replyOfficial
23 Feb 2026, 09:21
Good Day Yadhasan,
Thank you for your feedback. We are continuously engaging internally and with our partners to improve both our response process and communication during outages. Your feedback is important in helping us raise our standards.
We are committed to providing the best possible service and communication to our subscribers and truly appreciate the opportunity to be your ISP. Thanks again,
RocketNet Team
Best regards,
RocketNet's reply23 Feb 2026, 09:21
Official
Good Day Yadhasan,
Thank you for your feedback. We are continuously engaging internally and with our partners to improve both our response process and communication during outages. Your feedback is important in helping us raise our standards.
We are committed to providing the best possible service and communication to our subscribers and truly appreciate the opportunity to be your ISP. Thanks again,