DS
Dania S
1 reviews | Active since Dec 2016
17 May 2024, 08:59
Katlego is honestly such a superstar! We have been averaging on 15mbps on a 250mbps line for several months now
Katlego is honestly such a superstar! We have been averaging on 15mbps on a 250mbps line for several months now. We assumed it was a marine cable issue, however it started effecting our productivity. We read some reviews and thought it was going to be an uphill battle getting our network sorted out. How wrong were we! We sent a ticket through late last night and was on the phone to Katlego from the minute the call centre opened their doors. She was fabulous in running tests, explaining exactly what the problem was and how we are going to fix it going forward! I was really really impressed with the service we have received today. Thanks to the RocketNet team
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Replies (1)RocketNet's replyOfficial
20 May 2024, 09:59Hi Dania,
Thank you for the amazing feedback!
We are happy to hear that your experience with RocketNet has been positive overall and we will ensure it remains this way!
The RocketNet Team truly appreciates your kind words.
Kind Regards,
RocketNet Ops Team
Thank you for the amazing feedback!
We are happy to hear that your experience with RocketNet has been positive overall and we will ensure it remains this way!
The RocketNet Team truly appreciates your kind words.
Kind Regards,
RocketNet Ops Team
RocketNet's reply20 May 2024, 09:59
Official
Hi Dania,
Thank you for the amazing feedback!
We are happy to hear that your experience with RocketNet has been positive overall and we will ensure it remains this way!
The RocketNet Team truly appreciates your kind words.
Kind Regards,
RocketNet Ops Team
Thank you for the amazing feedback!
We are happy to hear that your experience with RocketNet has been positive overall and we will ensure it remains this way!
The RocketNet Team truly appreciates your kind words.
Kind Regards,
RocketNet Ops Team
