KN
Killian N
1 reviews | Active since Nov 2022
11 May 2023, 08:20
iv waites for instal...
iv waites for installation for 3 weeks and this morning i receive an email stating my order has been closed after iv given all correspondence requested, i have no installation right now
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RocketNet's replyOfficial
11 May 2023, 08:37Hi Killian,
We truly apologize for the delay in your order, we can confirm that the delay has been caused by the address not being available for order placement on Vumatels portal.
We can confirm that the ticket being closed was done in error, we truly apologize for this.
One of our agents will be in contact with you as soon as possible.
Kindest regards,
RocketNet Orders
We truly apologize for the delay in your order, we can confirm that the delay has been caused by the address not being available for order placement on Vumatels portal.
We can confirm that the ticket being closed was done in error, we truly apologize for this.
One of our agents will be in contact with you as soon as possible.
Kindest regards,
RocketNet Orders
RocketNet's reply11 May 2023, 08:37
Official
Hi Killian,
We truly apologize for the delay in your order, we can confirm that the delay has been caused by the address not being available for order placement on Vumatels portal.
We can confirm that the ticket being closed was done in error, we truly apologize for this.
One of our agents will be in contact with you as soon as possible.
Kindest regards,
RocketNet Orders
We truly apologize for the delay in your order, we can confirm that the delay has been caused by the address not being available for order placement on Vumatels portal.
We can confirm that the ticket being closed was done in error, we truly apologize for this.
One of our agents will be in contact with you as soon as possible.
Kindest regards,
RocketNet Orders