S
Shadrack
1 reviews | Active since Nov 2022
09 Jan 2023, 17:47
It's been 2 months s...
It's been 2 months since I app**** for their fibre internet, I am still waiting.
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Replies (1)
RocketNet's replyOfficial
09 Jan 2023, 18:09Good Day Shadrack,
We apologise for the delay in getting your service up and running. As discussed with our customer service team, there is a service currently active on your line.
Thank you for the documentation sent to us yesterday, our team have already reached out to the Fibre Network Operator (FNO) to have your service released and activated.
We are treating this with the utmost attention within our team and will ensure we get you up and running swiftly.
RockeNet Team
We apologise for the delay in getting your service up and running. As discussed with our customer service team, there is a service currently active on your line.
Thank you for the documentation sent to us yesterday, our team have already reached out to the Fibre Network Operator (FNO) to have your service released and activated.
We are treating this with the utmost attention within our team and will ensure we get you up and running swiftly.
RockeNet Team
Best regards,
RocketNet's reply09 Jan 2023, 18:09
Official
Good Day Shadrack,
We apologise for the delay in getting your service up and running. As discussed with our customer service team, there is a service currently active on your line.
Thank you for the documentation sent to us yesterday, our team have already reached out to the Fibre Network Operator (FNO) to have your service released and activated.
We are treating this with the utmost attention within our team and will ensure we get you up and running swiftly.
RockeNet Team
We apologise for the delay in getting your service up and running. As discussed with our customer service team, there is a service currently active on your line.
Thank you for the documentation sent to us yesterday, our team have already reached out to the Fibre Network Operator (FNO) to have your service released and activated.
We are treating this with the utmost attention within our team and will ensure we get you up and running swiftly.
RockeNet Team
Best regards,