CM
Chwaro M
1 reviews | Active since Jan 2023
06 Jan 2023, 09:49
I had connectivity issues for almost 24 hours due to infrastructure issues
I had connectivity issues for almost 24 hours due to infrastructure issues. Aimee from RocketNey was absolutely amazing in helping me resolve my issues. Aimee kept me constantly updated with the progress only to discover that I had another issue on my side. Needless to say she walked me through to resolution process and got me back online. She is patient, knowledgeable, and very respectful in her approach. Aimee really is an asset to RocketNet and it's customers. A million thank yous from me.
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Replies (1)RocketNet's replyOfficial
06 Jan 2023, 09:58Good Day Chwaro,
Thank you very much for your positive feedback of Aimee and RocketNet. We are truly passionate about your connectivity and will continue to provide you the service you deserve.
Thank you,
RocketNet Team
Thank you very much for your positive feedback of Aimee and RocketNet. We are truly passionate about your connectivity and will continue to provide you the service you deserve.
Thank you,
RocketNet Team
RocketNet's reply06 Jan 2023, 09:58
Official
Good Day Chwaro,
Thank you very much for your positive feedback of Aimee and RocketNet. We are truly passionate about your connectivity and will continue to provide you the service you deserve.
Thank you,
RocketNet Team
Thank you very much for your positive feedback of Aimee and RocketNet. We are truly passionate about your connectivity and will continue to provide you the service you deserve.
Thank you,
RocketNet Team
