I had a miserable experience with Rocketnet until one individual took it upon herself to go out of her way to help me… and to change my entire experience

I had a miserable experience with Rocketnet until one individual took it upon herself to go out of her way to help me… and to change my entire experience. I was very short with her initially, but her kindness, patience and expertise changed it all for me. Thank you, Sebatsana (I hope this is the correct pronunciation as I’m so bad with names!) for all your knowledge and your incredible way of working with people. You are magic. 6/5 rating 💯