TK
Thandiwe K
1 reviews | Active since Jun 2019
02 May 2026, 17:40
Horrible service
I was debited twice last month and the team stated there is an advance credit on my account I won’t be debited this month. I was debited again!!!! WTH!!! is going on at RocketNet!!!
Helpful (0)
Replies (2)0
Replies (2)
RocketNet's replyOfficial
04 May 2026, 12:10Good day Thandiwe,
We sincerely apologise for the inconvenience caused.
Kindly be advised that our Finance Team has reached out to you this morning and is currently still attending to your query to ensure this is resolved.
We appreciate your patience and will continue to follow up until the matter has been fully resolved.
Kind regards,
RocketNet Team
We sincerely apologise for the inconvenience caused.
Kindly be advised that our Finance Team has reached out to you this morning and is currently still attending to your query to ensure this is resolved.
We appreciate your patience and will continue to follow up until the matter has been fully resolved.
Kind regards,
RocketNet Team
RocketNet's reply04 May 2026, 12:10
Official
Good day Thandiwe,
We sincerely apologise for the inconvenience caused.
Kindly be advised that our Finance Team has reached out to you this morning and is currently still attending to your query to ensure this is resolved.
We appreciate your patience and will continue to follow up until the matter has been fully resolved.
Kind regards,
RocketNet Team
We sincerely apologise for the inconvenience caused.
Kindly be advised that our Finance Team has reached out to you this morning and is currently still attending to your query to ensure this is resolved.
We appreciate your patience and will continue to follow up until the matter has been fully resolved.
Kind regards,
RocketNet Team
TK
Thandiwe K's updateReviewer Update
06 May 2026, 14:59Don’t lie I reached out I called!!
TK
Thandiwe K's update06 May 2026, 14:59
Reviewer Update
Don’t lie I reached out I called!!