Hi there… My internet suddenly went down yesterday

Hi there… My internet suddenly went down yesterday. A fault was logged with openserve and today it was discovered that the router was faulty. My router was replaced and I was able to collect it the same day. This limited the interruption to my work day. We are back up and running with the new router. Thank you for the excellent service and urgency in resolving our issue. And also the warm assistance from the staff at the office. I’m a happy client 😃