Great to Terrible :(

I've had an incredibly frustrating experience with RocketNet. Despite giving them proper notice to cancel my service, (1 business month) they have made it clear I’ll still be paying in full. The customer rep, didn't bother to call me to discuss or negotiate, and their customer service has been unhelpful and unresponsive.

I do not recommend RocketNet if you value customer service and flexibility. Their handling of cancellation requests is disappointing and has left me with a negative impression of their company.