HR
Heindrich R
1 reviews | Active since Apr 2021
06 Oct 2022, 13:45
Good support
After having some issues with getting an order placed and having to submit a complaint, someone at RocketNet contacted me within a few minutes and sorted my query out.
Thank you to Steven for his support and guidance and making sure that my issue was resolved.
Hoping to my fibre will be installed soon, but great support thus far after the small delay.
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RocketNet's replyOfficial
06 Oct 2022, 13:48Hi Heindrich,
Thank you for the positive review and for sharing your experience with us. We are pleased to hear that we have managed to turn this one around and we will keep on pushing to have your installation prioritised.
Thank you for choosing RocketNet.
Kind Regards,
RocketNet Ops Team
Thank you for the positive review and for sharing your experience with us. We are pleased to hear that we have managed to turn this one around and we will keep on pushing to have your installation prioritised.
Thank you for choosing RocketNet.
Kind Regards,
RocketNet Ops Team
Best regards,
RocketNet's reply06 Oct 2022, 13:48
Official
Hi Heindrich,
Thank you for the positive review and for sharing your experience with us. We are pleased to hear that we have managed to turn this one around and we will keep on pushing to have your installation prioritised.
Thank you for choosing RocketNet.
Kind Regards,
RocketNet Ops Team
Thank you for the positive review and for sharing your experience with us. We are pleased to hear that we have managed to turn this one around and we will keep on pushing to have your installation prioritised.
Thank you for choosing RocketNet.
Kind Regards,
RocketNet Ops Team
Best regards,