Empty promises and still no connection

I app**** for fibre service on the 13th of September 2022. Since then I've been trying to get the line activated with no luck and only empty promises. There's an existing ONT on the property and I don't need a cheap wifi router so all that had to happen was the line had to be provisioned and a password supp****, which hasn't thus far.

I've been without internet for a week since moving in without any resolution in sight. I've used numerous ISPs in the past including Supersonic, Cool Ideas, Mind the Speed and Mweb and this is by far the worse experience. What makes it worse is that I was a customer of Rocketnet a while back and thought I'll give them a try again. Big mistake and if I could give them zero stars, I would.

It seems to be a common issue with them where people have issues signing up new connections but they seem unable to deal with the problem and just blames the FNO (which is supposed to be their partner).

I will actively discourage anyone to use Rocketnet as they're obviously not the company they used to be.