LB
Laura B
1 reviews | Active since Feb 2022
09 Feb 2022, 14:35
Disappointed
Rocketnets service used to be great. have asked since morning why my services have been suspended when it was agreed in writing that payment would be made at the end of February Service has been suspended and to date no response on email or whatsapp Very disappointed
Helpful (0)
Replies (2)0
Replies (2)
RocketNet's replyOfficial
09 Feb 2022, 14:51Hi Laura,
Thank you for contacting RocketNet Support.
We do apologize your queries have not been attended to and have escalated your ticket internally to a senior accounts manager to assist promptly.
We do apologize for any inconvenience caused.
Kind Regards,
RocketNet Support
Thank you for contacting RocketNet Support.
We do apologize your queries have not been attended to and have escalated your ticket internally to a senior accounts manager to assist promptly.
We do apologize for any inconvenience caused.
Kind Regards,
RocketNet Support
RocketNet's reply09 Feb 2022, 14:51
Official
Hi Laura,
Thank you for contacting RocketNet Support.
We do apologize your queries have not been attended to and have escalated your ticket internally to a senior accounts manager to assist promptly.
We do apologize for any inconvenience caused.
Kind Regards,
RocketNet Support
Thank you for contacting RocketNet Support.
We do apologize your queries have not been attended to and have escalated your ticket internally to a senior accounts manager to assist promptly.
We do apologize for any inconvenience caused.
Kind Regards,
RocketNet Support
RocketNet's replyOfficial
09 Feb 2022, 14:58Hi Laura,
Our senior accounts manager has confirmed he has assisted to resolve the outstanding problem.
Once again we do apologize for the delayed response, please let us know if you have any further queries.
Kind Regards,
RocketNet Support
Our senior accounts manager has confirmed he has assisted to resolve the outstanding problem.
Once again we do apologize for the delayed response, please let us know if you have any further queries.
Kind Regards,
RocketNet Support
RocketNet's reply09 Feb 2022, 14:58
Official
Hi Laura,
Our senior accounts manager has confirmed he has assisted to resolve the outstanding problem.
Once again we do apologize for the delayed response, please let us know if you have any further queries.
Kind Regards,
RocketNet Support
Our senior accounts manager has confirmed he has assisted to resolve the outstanding problem.
Once again we do apologize for the delayed response, please let us know if you have any further queries.
Kind Regards,
RocketNet Support