Connection shocking

I’m Completely livid with the service I’m paying for . I have a ON GOING issue with my connection . I have changed ROUTERS , connections Cables and yet every second day I have the SAME ISSUE - no internet connection .

The WhatsApp portal used , well its not always helpful . Telling me to change ports and do the tests- there is no reference to ANY OF MY communication which you can clearly see is not the cause of the PPPoPE connection . I now get a ticket logged with Vumatel to state that it will resolved and can take up to 3 days ! Are you kidding me ! This should escalated, and as a service provider you should be in talks with Vumatel andSaDV on better Service !

This is shocking and completely unreasonable, as we pay from a service that I have to consistently complain about , increase in prices to get poor communication, and shut down by the help lines . I get blanket answers with No results and nothing been done .

It’s not ok , that I have to send countless emails and follow up on the connectioNs and services this company should be escalating . GO BACK AND LOOK AT THE AMOUNT OF RECORDED TICKETS COMPLAINTS THAT HAVE BEEN LOGGED . Look at the lack of or No RESPONSE GIVEN .