A Few Activation Hiccups, But Fantastic Service Saved the Day

Let's just say my recent fiber activation wasn't the smoothest. To start, an incorrect address on my lease agreement threw a wrench in the works and delayed things with Frogfoot. Thankfully, Queen and Warwick at RocketNet jumped in, sorted out the mix-up, and got my line activated without me even needing an on-site visit.

But wait, there's more! Turns out Frogfoot hadn't set up their equipment quite right. No internet again... Luckily, RocketNet came to the rescue. Jivesh and Aimee put in serious work and had the problem fixed within two days. Honestly, if this had happened with another ISP, I'd probably still be waiting!

Overall, the activation process itself had its bumps due to an addressing issue and missing network config on FF's side, but RocketNet's customer support totally rocked!