MN
Megandra N
1 reviews | Active since Nov 2021
14 Feb 2022, 14:17
Robo Door
Most parhetic customer experience ever. Three months to get a quote, and then an absolutely inaccurate quote. Jam the salesperson never replies to messages or follow ups. Watch out for these characters.
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Robo Door's replyOfficial
23 Feb 2022, 13:31I apologize on behalf of everyone at Robo Door. Please know that your situation was an exception. As you can see in other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improving the way our staff serves every customer. I have tried calling you but got no answer and would really appreciate it if you could respond to our attempts of reaching out. Until then, please accept my sincerest apologies on behalf of everyone on the team.
Regards
Florin
General Manager @RoboDoor
***
Regards
Florin
General Manager @RoboDoor
***
Robo Door's reply23 Feb 2022, 13:31
Official
I apologize on behalf of everyone at Robo Door. Please know that your situation was an exception. As you can see in other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improving the way our staff serves every customer. I have tried calling you but got no answer and would really appreciate it if you could respond to our attempts of reaching out. Until then, please accept my sincerest apologies on behalf of everyone on the team.
Regards
Florin
General Manager @RoboDoor
***
Regards
Florin
General Manager @RoboDoor
***