Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Roadtrippers Travel is described as a group travel operator whose named hosts and ground teams carry the experience. Customers consistently praise Customer Service & Travel Expertise (4.7) and Booking, Changes & Cancellations (4.6), pointing to smooth planning, instalment payment options and hosts who feel like family. A recurring theme is trip logistics, where long road legs and hotel placement occasionally frustrate otherwise delighted travellers.
Top Strengths:
- •Customer Service & Travel Expertise: Customers repeatedly name Jevon, Kevin, Emmanuel, Dean, Dineo and Imaan alongside the Zanzibar team of Mr Friday, Divine and Mohammed, describing warmth, patience and hosts who buy medication for sick travellers and look after solo guests.
TrustIndex
8.1
Ranking
#7
in Travel Agencies
Reply Time
626h 24m
NPS Score
82
Recommended: Very Likely
Nov '25 - Oct '26
Frequently Asked Questions About Roadtrippers Travel
What do customers say about Roadtrippers Travel?
Based on recent customer reviews, Roadtrippers Travel is described as a group travel operator whose named hosts and ground teams carry the experience. Customers consistently praise Customer Service & Travel Expertise (4.7) and Booking, Changes & Cancellations (4.6), pointing to smooth planning, instalment payment options and hosts who feel like family. A recurring theme is trip logistics, where long road legs and hotel placement occasionally frustrate otherwise delighted travellers.
What is Roadtrippers Travel's biggest strength?
Roadtrippers Travel's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Travel Expertise. Customers repeatedly name Jevon, Kevin, Emmanuel, Dean, Dineo and Imaan alongside the Zanzibar team of Mr Friday, Divine and Mohammed, describing warmth, patience and hosts who buy medication for sick travellers and look after solo guests.
What are the most common complaints about Roadtrippers Travel?
The most common complaint about Roadtrippers Travel, based on Hellopeter's AI analysis of recent customer reviews, is Travel Experience & Reliability. Resorts, food and excursions draw strong praise, but a recurring theme is logistics. One hotel sat an hour from activities with no usable beach, and the long Mozambique bus leg with slow border and police stops tired travellers.
How does Roadtrippers Travel compare to other Travel Agencies companies?
Roadtrippers Travel scores 4.5 out of 5 on Hellopeter's AI analysis of service quality in Travel Agencies, compared to the Travel Agencies industry average of 2.3. Their strongest theme is Service & Expertise (4.7); their weakest is Travel Experience (4.4). The top AI-rated Travel Agencies business on Hellopeter is Pentravel (4.7). How is the AI Score calculated? →
Is Roadtrippers Travel trustworthy?
Roadtrippers Travel has a TrustIndex of 8.1 out of 10 on Hellopeter, based on 81 reviews in the last 12 months. Hellopeter has tracked Roadtrippers Travel across 309 total reviews. How is the TrustIndex calculated? →
Recent reviews (81)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2024
Egypt 15 sept 26
We recently traveled to Egypt and it was amazing. The entire trip was an incredible experience. We stayed few days in cairo but the hotel was OK,. Then we went to hurgada my goodness Then we really enjoyed ourselves it was the best . Our host with the most was Lamiez she went all out to make sure we enjoyed ourselves, even with parties everyday and we woke up tired and she will be fresh as a cucumber. She was the best. This was the 3rd time traveling with u guys and this is the best trip thus far
1 reviews | Active since Sept 2024
Egypt 15 sept 26
We recently traveled to Egypt and it was amazing. The entire trip was an incredible experience. We stayed few days in cairo but the hotel was OK,. Then we went to hurgada my goodness Then we really enjoyed ourselves it was the best . Our host with the most was Lamiez she went all out to make sure we enjoyed ourselves, even with parties everyday and we woke up tired and she will be fresh as a cucumber. She was the best. This was the 3rd time traveling with u guys and this is the best trip thus far
1 reviews | Active since Aug 2012
Great Service and Support for first time travellers
Hi Imaan 🌸 I just wanted to send you a very big thank you on behalf of Kiara, Ria and Suyash and myself for all your help, patience and support with their Thailand trip. As you know, this was our first time sending them off on a trip like this, so naturally there were a lot of nerves, questions and probably a few moments where I may have seemed a little stressed or upset 🙈. If I ever came across that way, I sincerely apologise. It was honestly just the nervousness of it being our first time and wanting to make sure everything went smoothly for them. The most important thing is that they had an absolute blast! ❤️ They thoroughly enjoyed themselves and have come back with so many memories and stories, which makes all the worrying worthwhile. Thank you for always assisting, answering my questions and helping us through everything along the way. It really was appreciated more than you know. And it definitely won't be the last you hear from us! 😊 Devan,Kiara and I are already talking about doing the Europe tour in 2028, so we will definitely be in touch again. Whenever the time is right to start planning or looking at options for 2028, please do let me know and start guiding us on when we should begin preparing, booking towards it. Knowing me, I'll probably start asking questions way too early 😂. Thank you again, Imaan, for helping make their first big travel adventure such a memorable one. ❤️✈️🌍 Warm regards, Sarika and Devan (Kiara's parents)
1 reviews | Active since Aug 2012
Great Service and Support for first time travellers
Hi Imaan 🌸 I just wanted to send you a very big thank you on behalf of Kiara, Ria and Suyash and myself for all your help, patience and support with their Thailand trip. As you know, this was our first time sending them off on a trip like this, so naturally there were a lot of nerves, questions and probably a few moments where I may have seemed a little stressed or upset 🙈. If I ever came across that way, I sincerely apologise. It was honestly just the nervousness of it being our first time and wanting to make sure everything went smoothly for them. The most important thing is that they had an absolute blast! ❤️ They thoroughly enjoyed themselves and have come back with so many memories and stories, which makes all the worrying worthwhile. Thank you for always assisting, answering my questions and helping us through everything along the way. It really was appreciated more than you know. And it definitely won't be the last you hear from us! 😊 Devan,Kiara and I are already talking about doing the Europe tour in 2028, so we will definitely be in touch again. Whenever the time is right to start planning or looking at options for 2028, please do let me know and start guiding us on when we should begin preparing, booking towards it. Knowing me, I'll probably start asking questions way too early 😂. Thank you again, Imaan, for helping make their first big travel adventure such a memorable one. ❤️✈️🌍 Warm regards, Sarika and Devan (Kiara's parents)
1 reviews | Active since Sept 2026
I did the 3 countries, fantastic experience well planned by Roadtrippers Team
I did the 3 countries, fantastic experience well planned by Roadtrippers Team. Made friends and laughed our way around. Would definitely recommend them.
1 reviews | Active since Sept 2026
I did the 3 countries, fantastic experience well planned by Roadtrippers Team
I did the 3 countries, fantastic experience well planned by Roadtrippers Team. Made friends and laughed our way around. Would definitely recommend them.
1 reviews | Active since Oct 2025
Thank you to Roadtrippers Travel for an amazing trip to Victoria Falls- 3 Countries September 2026
Thank you to Roadtrippers Travel for an amazing trip to Victoria Falls- 3 Countries September 2026. Sumo, you are an amazing host. You were so patient with our big group and accommodating to everyone. The visit to Mosi Oa Tunya- Vic Falls was exhilarating. The beauty of nature in the rainforest and the sound of the waterfall will stay with me for a long time. It was a Wow! The Chobe river cruise, also breathtaking. A beautiful scenery and relaxing afternoon. The animals in their natural habitat. Thank you for exposing us to the variety of restaurants in Vic Falls. Beautiful food and amazing views. Lastly, thank you Jevon for encouraging me to travel solo. I made friends 🧡
1 reviews | Active since Oct 2025
Thank you to Roadtrippers Travel for an amazing trip to Victoria Falls- 3 Countries September 2026
Thank you to Roadtrippers Travel for an amazing trip to Victoria Falls- 3 Countries September 2026. Sumo, you are an amazing host. You were so patient with our big group and accommodating to everyone. The visit to Mosi Oa Tunya- Vic Falls was exhilarating. The beauty of nature in the rainforest and the sound of the waterfall will stay with me for a long time. It was a Wow! The Chobe river cruise, also breathtaking. A beautiful scenery and relaxing afternoon. The animals in their natural habitat. Thank you for exposing us to the variety of restaurants in Vic Falls. Beautiful food and amazing views. Lastly, thank you Jevon for encouraging me to travel solo. I made friends 🧡
1 reviews | Active since Sept 2026
Thee best experience ever , I really enjoyed the trip n Lameez was jst the best
Thee best experience ever , I really enjoyed the trip n Lameez was jst the best . The trip was exceptional
1 reviews | Active since Sept 2026
Thee best experience ever , I really enjoyed the trip n Lameez was jst the best
Thee best experience ever , I really enjoyed the trip n Lameez was jst the best . The trip was exceptional
1 reviews | Active since Oct 2025
Egypt was 100/10!
I had such a fantastic time in Egypt! The itinerary was the perfect balance of educational and fun; busy but also enough time for leisure. We traveled with Lameez (our Lami-Lami😍) who was so great with us. She is professional, patient and an overall great sport! She is such a lovely person and I hope to experience her on more trips. I must also commend the operators that RT picked for the excursions in Egypt. Wow man, Uncle Amin and Uncle Ali were so great with us. Uncle Amin is incredibly knowledgeable and passionate about the history of his people, and that was reflected in the way that he taught us about everything. Uncle Ali is just funny😂 he made sure to explain everything as thoroughly as possible and he never missed a head count! I could go on and on! Thank you RT for a phenomenal trip♥️
1 reviews | Active since Oct 2025
Egypt was 100/10!
I had such a fantastic time in Egypt! The itinerary was the perfect balance of educational and fun; busy but also enough time for leisure. We traveled with Lameez (our Lami-Lami😍) who was so great with us. She is professional, patient and an overall great sport! She is such a lovely person and I hope to experience her on more trips. I must also commend the operators that RT picked for the excursions in Egypt. Wow man, Uncle Amin and Uncle Ali were so great with us. Uncle Amin is incredibly knowledgeable and passionate about the history of his people, and that was reflected in the way that he taught us about everything. Uncle Ali is just funny😂 he made sure to explain everything as thoroughly as possible and he never missed a head count! I could go on and on! Thank you RT for a phenomenal trip♥️