Refuse to cancel Account since Last year ,
<p>I have tried to cancell my contract since last yer but they keep saying they will and they keep deducting my account .I took the matter with my Bank to stop them and now they are harrasing me with black listing and I am willing to go to court with cost.I have send them the cancellation form since last year abd they keep asking for it and I am willing recover all the money i have been paying since last year. Below is the mail I got from Biaka but they still continues to send me mails for payment.</p> <p> </p> <p>Hello Batsile</p> <p> </p> <p>It is currently my financial year end – so my response time has been strained.</p> <p> </p> <p>Your profile was meant to be deactivated – so I am not sure why you were debited recently. I will ensure that your debit be returned to you as soon as it clears in our account – within 2 – 3 days.</p> <p> </p> <p>The deactivation on your account occurred because you have been handed over to our collection agency – the attached email refers. </p> <p> </p> <p>I will send notification once the debit has been reversed.</p> <p> </p> <p>Thanks You</p> <p>Bianka</p> <p> </p>