What a sh***y service.

I am disturbed by the level of service these people offer. I used them through WesBank account to trt and get my licence renewed. Paid every up with my credit card, and the order was processed. I was asked for my ID and proof of address and I comp****. A few days later I get two automated emails; 1. Telling me that a refund has been processed. This did not have any time to let me know how long it will take. This is my money, and I demand to know. 2. That there was a problem applying for a disk, "due to the following, but not limited to" reasons. The thing that is disturbing here is that if they really app**** for a disk, there can only be specific reasons why it was turned down. Such broad claims are useless.

Then called Elandi Fourie, get through to reception, and the useless receptionist just puts one on hold for a long time in silence. Called back, before I even finished speaking she did the same thing. Called the third time. no answer. That is very unprofessional and disgusting. That receptionist sounds young, and if this is how she treats people, she will not get far. Or maybe this is a father's business.

There am I looking for convenience, and this is what I get. I will do it myself.

So I would like to know when I am going to get my money back. I will also take this complaint to WesBank for the useless services they subject us to.