AF
Arista F
1 reviews | Active since Sept 2018
24 Nov 2020, 12:22
What a joke
By far the worst service I have ever received.
The only piece of paper that was sent to me with utter speed was the invoice to pay.
4 months later and no lisence disc. What a joke.
Rob, the Director is of no help eitjer
Helpful (0)
Replies (2)0
Replies (2)
Road Protect (Pty) Ltd's replyOfficial
24 Nov 2020, 12:25Dear Arista,
We have received your complaint regarding the renewal and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regardsRoad Protect Management Team
We have received your complaint regarding the renewal and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regardsRoad Protect Management Team
Road Protect (Pty) Ltd's reply24 Nov 2020, 12:25
Official
Dear Arista,
We have received your complaint regarding the renewal and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regardsRoad Protect Management Team
We have received your complaint regarding the renewal and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regardsRoad Protect Management Team
Road Protect (Pty) Ltd's replyOfficial
26 Nov 2020, 10:25Dear Arista,
Thank you again for reaching out to us regarding your experience. As discussed telephonically with Elandi, Thank you again for reaching out to us regarding your experience. As discussed telephonically with Elandi, your license was blocked by another vehicle which was registered in Western Cape We requested a re-print last week and they rejected because of Locality, our agent then went again yesterday to update the address and do the re-print and it was blocked again as there are outstanding enforcement orders. We have send the printouts from the department with the information.
Should you have any further questions, please feel free to contact Elandi directly. Again, apologies for the delay and frustration.
Kind regardsRoad Protect Management Team
Thank you again for reaching out to us regarding your experience. As discussed telephonically with Elandi, Thank you again for reaching out to us regarding your experience. As discussed telephonically with Elandi, your license was blocked by another vehicle which was registered in Western Cape We requested a re-print last week and they rejected because of Locality, our agent then went again yesterday to update the address and do the re-print and it was blocked again as there are outstanding enforcement orders. We have send the printouts from the department with the information.
Should you have any further questions, please feel free to contact Elandi directly. Again, apologies for the delay and frustration.
Kind regardsRoad Protect Management Team
Road Protect (Pty) Ltd's reply26 Nov 2020, 10:25
Official
Dear Arista,
Thank you again for reaching out to us regarding your experience. As discussed telephonically with Elandi, Thank you again for reaching out to us regarding your experience. As discussed telephonically with Elandi, your license was blocked by another vehicle which was registered in Western Cape We requested a re-print last week and they rejected because of Locality, our agent then went again yesterday to update the address and do the re-print and it was blocked again as there are outstanding enforcement orders. We have send the printouts from the department with the information.
Should you have any further questions, please feel free to contact Elandi directly. Again, apologies for the delay and frustration.
Kind regardsRoad Protect Management Team
Thank you again for reaching out to us regarding your experience. As discussed telephonically with Elandi, Thank you again for reaching out to us regarding your experience. As discussed telephonically with Elandi, your license was blocked by another vehicle which was registered in Western Cape We requested a re-print last week and they rejected because of Locality, our agent then went again yesterday to update the address and do the re-print and it was blocked again as there are outstanding enforcement orders. We have send the printouts from the department with the information.
Should you have any further questions, please feel free to contact Elandi directly. Again, apologies for the delay and frustration.
Kind regardsRoad Protect Management Team