1 reviews | Active since Feb 2010
Useless Courier Company
What a Useless Courier Company! Ordered my Car License delivery through FNB and they chose this useless courier Company to deliver. On Friday, I got a message to say the driver could not find the address. My address was correct and I confirmed it as such. Today they tried to deliver, but the driver again could not find the house. I send him an SMS with the correct address after he phoned me plus a location pin and still he did not show up. After 30 minutes waiting for him, he tells me he has other errands to run. Well, now FNB can take their license back and refund me the R200.00 for this invaluable service.
Dear Mr. H Du Plessis,
Kindly note that your complain has been received and we are currently investigating the matter for you.
We will advise accordingly once investigation has been completed.
Warm Regards
Management Team
Dear Mr. H Du Plessis,
Kindly note that your complain has been received and we are currently investigating the matter for you.
We will advise accordingly once investigation has been completed.
Warm Regards
Management Team
Dear Mr. H Du Plessis,
Thank you for your feedback on service rendered.
Please note that after investigation the following was found.
On the 17th of May the package was collected from our offices and dispatch for delivery to you. On the 18th of May Elandi submitted an e-mail to you requesting that the delivery address be confirmed as the courier company could not find the location, on which you rep**** that the delivery address is correct. We then submitted your details to the courier company for delivery. We did however notice that the delivery address was incorrectly captured to the courier company but shortly thereafter corrected.
The courier company also informed us that they struggled to get hold of you on the number that was provided. Elandi received a call from you yesterday for another contact number and she immediately provided it to the courier company, in order for them to contact you.
I have confirmed with the courier company and was informed that the license was delivered yesterday at 15:34pm.
We apologies for the inconvenience that was caused.
Warm Regards
Road Protect Management
Dear Mr. H Du Plessis,
Thank you for your feedback on service rendered.
Please note that after investigation the following was found.
On the 17th of May the package was collected from our offices and dispatch for delivery to you. On the 18th of May Elandi submitted an e-mail to you requesting that the delivery address be confirmed as the courier company could not find the location, on which you rep**** that the delivery address is correct. We then submitted your details to the courier company for delivery. We did however notice that the delivery address was incorrectly captured to the courier company but shortly thereafter corrected.
The courier company also informed us that they struggled to get hold of you on the number that was provided. Elandi received a call from you yesterday for another contact number and she immediately provided it to the courier company, in order for them to contact you.
I have confirmed with the courier company and was informed that the license was delivered yesterday at 15:34pm.
We apologies for the inconvenience that was caused.
Warm Regards
Road Protect Management