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Michelle M

1 reviews | Active since Mar 2015

22 Sept 2021, 14:05

Unhappy Customer

Bad service since lockdowns. No feedback on email queries. No sense of urgency when it comes to customers from some consultants, but they're quick to debit our accounts every month. I will no longer refer people to them.

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Replies (1)
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply23 Sept 2021, 09:00
Official
Dear Michelle
 
Thank you again for reaching out to us regarding your experience. 
 
As discussed telephonically with Elandi, we will prioritize these renewal and get it couriered to you as soon as possible. We will also ensure we keep you updated on the progress. 
 
Should you have any further questions, please feel free to contact Elandi directly. 
 
Again, apologies for the delay and frustration 
 
Kind regards 
Road Protect Management Team