vv
vassie.d vassie.d

1 reviews | Active since Aug 2016

19 Jun 2017, 14:15

took my money although policy was cancelled!

<p>i was conned into taking this policy by an agent at Road Project, When she called she said there was no charge, it was part of my car tracker package! However i found at end May, 2017 i was debited with R70,00 iro of this Road Project service! I called the company and Dino and Dean Hayden assured me i will get my money refunded. Todate nothing has happened, no money, no communications!! </p>

0
Replies (3)
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply19 Jun 2017, 16:16
Official

Hi Vassie

Thanks for contacting Road Protect.

We will investigate your complaint and get back to you as soon as possible.

Regards

Oakhurst Resolutions Team

vv
vassie.d vassie.d's update20 Jun 2017, 10:01
Reviewer Update

I have been waiting almost a month already! How much longer must i wait? I dont believe i am being treated fairly by Road Protect. They are ************ in their dealings!

Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply30 Jun 2017, 14:52
Official

Dear Vassie

We apologise for the inconvenience caused.

We confirm that the matter was referred to the relevant department and that it has been resolved.

We trust you find the above in order.

Your sincerely

Road Protect Team