They are absolutely clueless and feel zero for clients - Elandi Fourie

<p>Took them 3months still to not get my license disc to me and I had to spend countless hours trying to sort it out myself. Stay away. They also operate under Driva Protect. You have been warned. When I was absolutely frustrated to the end of my patience one of the employees went so far as to laugh at me after explaining my problem. </p> <p> </p> <p>Driva Protect Flow of Events Timeline <br /> <br />Request License Disk Renewal through Wesbank Portal 2017-01-07<br />Called to follow up on disc - Still in the process 2017-01-23<br />Other calls 2017-01-27<br /> 2017-01-30<br /> 2017-02-06<br /> 2017-02-24<br /> 2017-02-27<br /> 2017-02-28<br />Road protect sends license disc to wrong adres after I personally called them and the courier to follow up on my disc. <br />I received email indicating my license has been renewed only to pick up my package from an old address with a letter indicating they did not print my license due to a enforcement on my name <br />Received no call or other form of communication to indicate that my license disc was not printed due to enforcement <br />Road protect indicates I need to go to a post office to pay the enforcement and have my license disc printed 2017-02-03<br />I go to post office in Sandton, they don't print license discs. Then went to a post office in Pretoria there I am told that I need to go to a liscensing centre as they aren't able to help me 2017-02-04<br />I go to the Marlboro licensing centre to pay the enforcement and for them to print my license disc, they tell me that I need to go to a Ekurulenhi licensing office 2017-02-06<br />I call Elandi Fourie for the 8th time expressing my frustration, Elandi indicates that I can pay them the monies for the enforcement and the will then be able get my licence disc delivered 2017-02-06<br />I wait another 22 days with constant follow up calls and emails <br />Receive a email on 28 February 2017 indicating that my license disc can't be printed due to internal procedure changes, I am instructed to go to my nearest licensing department with my ID, Proof of Residence and a form that I need to complete called declaration in respect of lost documents. 2017-02-28<br />I am told once again that I need to go to any licensing office to get the print. Previously I was told I need to go to Ekurulenhi license department as they can't help me at any other licensing department. Consultants don't understand the process. 2017-02-28</p>