RS
Rehana S

1 reviews | Active since Mar 2012

06 Oct 2020, 11:14

Terrible, ********** service

I tried to renew my license through this service, but after 2 months they came back to me stating that my renewal is canceled due to my proof of residence being in another province (lie). When I contacted them to query this, they then tell me it's because my car is registered in a company name and I did not supply correct paperwork (another lie)

After 9 emails, 7 phone calls and still no help from them, I eventually sent an email to cancel my membership, but I was still debited at the end of the month. I am unable to get anyone to call me back or assist me with this. This is *********!

Do not ever take out any policy with this company, you will just waste your money!

0
Replies (1)
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply06 Oct 2020, 12:12
Official
Dear Rehana, 
We have received your complaint and are already busy investigating the matter.
 
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details. 
 
Kind regards Road Protect Management Team