RS
Rehana S
1 reviews | Active since Mar 2012
06 Oct 2020, 11:14
Terrible, ********** service
I tried to renew my license through this service, but after 2 months they came back to me stating that my renewal is canceled due to my proof of residence being in another province (lie). When I contacted them to query this, they then tell me it's because my car is registered in a company name and I did not supply correct paperwork (another lie)
After 9 emails, 7 phone calls and still no help from them, I eventually sent an email to cancel my membership, but I was still debited at the end of the month. I am unable to get anyone to call me back or assist me with this. This is *********!
Do not ever take out any policy with this company, you will just waste your money!
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Replies (1)0
Replies (1)Road Protect (Pty) Ltd's replyOfficial
06 Oct 2020, 12:12Dear Rehana,
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regards Road Protect Management Team
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regards Road Protect Management Team
Road Protect (Pty) Ltd's reply06 Oct 2020, 12:12
Official
Dear Rehana,
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regards Road Protect Management Team
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regards Road Protect Management Team
