KD
Kuven D
1 reviews | Active since May 2020
28 Sept 2020, 11:34
Terrible customer service
Terrible customer service.No communication at all.Call centres do not answer,No feedback.Paid for licences on the 07 September 2020,Still do not have them.When I finally get a hold of the callcentre the promise its going to be delivered.Still waiting.They don't even reply to emails.Wesbank should not be using this company or selling its products!
Helpful (0)
Replies (5)0
Replies (5)
Road Protect (Pty) Ltd's replyOfficial
28 Sept 2020, 12:18 Dear Kuven,
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regards
Road Protect Management Team
Road Protect (Pty) Ltd's reply28 Sept 2020, 12:18
Official
Dear Kuven,
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regards
Road Protect Management Team
KD
Kuven D's updateReviewer Update
30 Sept 2020, 08:58Today is the 30.09.2020.Call centre is still not taking calls.None of your managers has phoned me.
Contact details
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I need my licences ASAP!!
Contact details
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I need my licences ASAP!!
KD
Kuven D's update30 Sept 2020, 08:58
Reviewer Update
Today is the 30.09.2020.Call centre is still not taking calls.None of your managers has phoned me.
Contact details
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I need my licences ASAP!!
Contact details
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I need my licences ASAP!!
KD
Kuven D's updateReviewer Update
01 Oct 2020, 17:05Another day gone and nothing!
KD
Kuven D's update01 Oct 2020, 17:05
Reviewer Update
Another day gone and nothing!
KD
Kuven D's updateReviewer Update
05 Oct 2020, 13:30Please contact me urgently.It is now the 05.10.2020 and still no licence!!
KD
Kuven D's update05 Oct 2020, 13:30
Reviewer Update
Please contact me urgently.It is now the 05.10.2020 and still no licence!!
KD
Kuven D's updateReviewer Update
07 Oct 2020, 09:37I will be lodging and official complaint!!
KD
Kuven D's update07 Oct 2020, 09:37
Reviewer Update
I will be lodging and official complaint!!